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Accessibility Statement

How Conviction websites are organised 

The Conviction ‘website’ is made up of many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service. 

This accessibility statement covers the Criminal Justice Hub and does not cover the wider family of Conviction websites. 


This website is run by Conviction. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using browser settings 
  • zoom in up to 300% without the text spilling off the screen using browser settings 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 


If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators. 

Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please contact us for advice. 

How accessible is this website? 

This website has been developed to be as accessible as possible. However, we know some parts of this website aren’t fully accessible: 

  • some older PDF documents aren’t fully accessible to screen reader software
  • some controls on pages – this may include links, buttons, and fields – do not show when they have been selected by the keyboard 
  • some content may be difficult to navigate using a screen reader 
  • some pages may scroll horizontally when viewed on smaller mobile phone screens

What to do if you can’t access parts of this website 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement. 

We’ll consider your request and get back to you as soon as possible. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement. 


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Nonaccessible content 

The content listed below is non-accessible for the following reasons. 

Noncompliance with the accessibility regulations 

Some PDF documents published since September 2018 aren’t fully accessible to screen reader software. These are being reviewed and will be accessible as soon as possibleAny new PDFs or Word documents we publish will meet accessibility standards. 

A few PDFs and Word documents, that were published before September 2018 and are essential to providing our services, are not fully accessible to screen reader software. We plan to either fix these or replace them with accessible HTML pages as soon as possible. 

Some content, e.g. online forms may be difficult to navigate using a screen reader. We plan to fix these as soon as possible.

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  

Any new PDFs or Word documents we publish will meet accessibility standards. 


A few of our older videos lack captions and do not meet accessibility standards. The accessibility regulations do not require us to add captions to videos produced before 23 September 2020. Any new videos we publish will meet accessibility standards. 

External links 

This website may link to third-party, external websites or services that are not fully accessible.  

What we’re doing to improve accessibility 

We provide training to all content authors to ensure new content is accessible. We monitor this website weekly and we aim to address any issues promptly. We will be reviewing this site regularly and updating this statement accordingly. 

Preparation of this accessibility statement 

This statement was prepared on 2nd March 2021.

125 pages of this website are scanned for WCAG 2.1 compliance issues using a third-party automated service on a weekly basis. All pages are audited on an annual basis. 

Contact us 

 For any enquiries about the accessibility of this website, you can contact us by: 

  • emailing [email protected] 
  • post at Criminal Justice Hub, Conviction, Office One, 1 Coldbath Square, London, EC1R 5HL