Contact the Criminal Justice Hub
We are here to help and answer any questions you may have about our work. Please feel free to contact us using one of the methods below.
Criminal Justice Hub
Postal Point 428
Alternatively, you can use the contact form below to send us a message.
We aim to respond to all queries within five working days. If you have a complaint, please see our complaints procedure for information on how to make a complaint.
Thank you for your interest in our work, and we look forward to hearing from you.
Other sources of support
If you are an individual looking for advice or support for yourself or somebody else, you might want to contact one of the following organisations. For more organisations delivering services that support people affected by the criminal justice system, please visit the Clinks Directory.
Advice for people in prison
The Prisoners’ Advice Service telephone advice line is run by caseworkers four days a week. The telephone number is cleared within all prisons throughout England and Wales.
020 7253 3323 | www.prisonersadvice.org.uk
The Prison Reform Trust run an advice and information service which provides free information about prison life, rules and regulations and prisoners’ rights. They also give advice and assistance (they are unable to give legal advice).
020 7251 5070 | www.prisonreformtrust.org.uk
The Prisoner’s Education Trust provides access to learning opportunities for people in prison to enhance their chances of building a better life after release. They provide a grants programme assisting prisoners to study distance learning courses not available in prison.
020 3752 5680 | www.prisonerseducation.org.uk
The Howard League for Penal Reform is a national charity working for less crime, safer communities and fewer people in prison. They run a helpline offering advice on a range of issues affecting young people in custody
0808 801 0308 | www.howardleague.org
Advice for families of people in prison
The National Prisoners’ Families Helpline can support you if you have a family member or loved one who is in contact with the criminal justice system in England and Wales. It is open Monday to Friday 9 am – 8 pm and Saturday and Sunday 10 am – 3 pm.
0808 808 2003 | www.prisonersfamilies.org
Advice for people with a criminal record
Unlock provides a voice and support for people who are facing stigma and obstacles because of their criminal record. Unlock’s website includes lots of useful resources and information for people with convictions including a disclosure calculator.
01634 247350 | www.unlock.org.uk
Nacro’s Justice team works with young people and adults in prisons and in the community. Nacro offers a wide range of services for a variety of different client groups to support people to change their lives and to prevent and reduce crime and the risk of reoffending.
0845 600 3194 | www.nacro.org.uk