Skip to content Skip to main menu Skip to utility menu

Prisons and probation

How do I?

Listing page 1

Accessible guides for prisoners and members of the public considering common questions and themes.


Am I allowed to use the phone in prison, and who can I call?  Task

There are phones that you can use when you’re in prison. 


Categorisation of adult male prisoners  Task

Categorising means deciding how much security you will need in prison. Your Category determines the type of prison you will go to.


How can I find or locate a prisoner?  Task

Use the Prisoner Location Service to find which prison someone is in.


How do I send money to someone in prison  Task

You can use the Ministry of Justice online service to make a payment by Visa, Mastercard or Maestro debit card. Money usually takes less than 3 working days to reach a prisoner’s account, but it may take longer.


I’m about to be released from prison – what do I need to know?  Task

There are things you can do to help get ready for release from prison, including thinking about housing, benefits and who can help you in the community. Your Offender Supervisor can help you as you plan for your release. 


I’m scared of going to prison – what is it like?  Task

When you start your sentence, you will go through a reception process where you will be interviewed, given a prison number and a release date, and searched to check you are not hiding anything that you should not have. 


Types of prison sentences  Task

A prison sentence is one of the punishments a judge or magistrate can issue if a person is found guilty of a crime. Prison sentences can also be called ‘custodial sentences’.  


What are the different types of Temporary Licence that prisoners can be released under?  Task

Release on Temporary Licence (ROTL) means being able to leave prison for a short period of time.


What does being ‘on licence’ mean?  Task

Being released ‘on licence’ means that you’re freed from prison before your sentence is complete, but you must stick to a set of rules for the rest of your sentence. These rules are known as the licence conditions.  


What does being released on Temporary Licence mean?  Task

Release on Temporary Licence (ROTL) means being able to leave prison for a short period of time. The Temporary Licence is the permission that allows you to leave, and the type of Licence indicates the reason the permission was granted.